Refund policy
Our goal is to make sure you’re happy with each purchase.
Due to the perishable nature of our products, we understand that there are times when variable
conditions such as weather, placement, air quality, watering, and general care may impact their
freshness. These are our terms and conditions:
Refunds and Cancellations - Your purchase is final and nonrefundable. No Product may
be returned or refunded except for Damaged Products
Prepaid and Gift Subscriptions are one-time transactions that cannot be cancelled or
refunded.
Exchanges - We do not accept any Product exchanges.
Damaged Products - If the Product arrives damaged (” Damaged Product”), Company
will provide a replacement product if the original (damaged) product is returned by you
and received by Company OR a photograph showing damage is received by Company
within 3 days of original shipment date. Provided that Company confirms that your
Product was a Damaged Product and was returned in accordance with this Agreement,
your sole and exclusive remedy is that we will send a replacement Product. If Company
is unable to provide a replacement Product or if replacement is not requested by
Customer, Company may at its sole discretion elect to refund the credit card, debit card,
or other payment method used for purchase in the original amount of the purchase. If a
replacement Product is issued, we cannot guarantee that the replacement Product will
contain exactly the contents
Due to the perishable nature of our products, we understand that there are times when variable
conditions such as weather, placement, air quality, watering, and general care may impact their
freshness. These are our terms and conditions:
Refunds and Cancellations - Your purchase is final and nonrefundable. No Product may
be returned or refunded except for Damaged Products
Prepaid and Gift Subscriptions are one-time transactions that cannot be cancelled or
refunded.
Exchanges - We do not accept any Product exchanges.
Damaged Products - If the Product arrives damaged (” Damaged Product”), Company
will provide a replacement product if the original (damaged) product is returned by you
and received by Company OR a photograph showing damage is received by Company
within 3 days of original shipment date. Provided that Company confirms that your
Product was a Damaged Product and was returned in accordance with this Agreement,
your sole and exclusive remedy is that we will send a replacement Product. If Company
is unable to provide a replacement Product or if replacement is not requested by
Customer, Company may at its sole discretion elect to refund the credit card, debit card,
or other payment method used for purchase in the original amount of the purchase. If a
replacement Product is issued, we cannot guarantee that the replacement Product will
contain exactly the contents